List of Items That Can Cause a Positive Smart Start Reading

FAQ - Device

How reliable are Booze Interlock Devices?

Smart Offset devices use leading fuel cell technology and are calibrated at every servicing period to ensure reliability. Considering the devices are very sensitive, they tin can observe even minor amounts of alcohol which may be present in substances such as food or toothpaste. Due to this it is recommended that y'all do non eat or beverage ten minutes before taking a test and while driving. Drinking some water earlier taking a breath test to clear potential contaminants from your mouth is recommended.

Can anyone install and maintain the interlock?

Only qualified service providers tin can install and service Alcohol Interlock Devices. The device installed must be an approved model. Smart Outset Interlocks and our agents are fully qualified to install and service devices, and have service centres all over Australia. Our two Alcohol Interlock Devices run across Australian and International standards.

Can the interlock shut downward the auto while I'm driving?

No. The Interlock Device will never interfere with the condom operation of your vehicle. The devices are designed to impact the vehicle'southward starter system, never the engine itself. The engine will only turn off when you lot manually turn it off. Furthermore, if your car stalls or shuts down in traffic, you will have 3 minutes to restart the engine without having to provide a breath sample.

Why can the device detect alcohol in my jiff when I haven't been drinking?

Because the devices are very sensitive, they tin can detect even small amounts of alcohol which may be present in substances such every bit food or toothpaste. Due to this it is recommended that you practise not swallow or potable ten minutes before taking a test and while driving. Drinking some water before taking a breath test to clear potential contaminants from your mouth is recommended. Common products which tin can cause false positives include:
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• Oral cavity Wash
• Toothpaste
• Mints
• Cough syrup
• Tobacco and Cigarettes
• Manus sanitiser can likewise bear upon your upshot and should exist avoided prior to using the handset

• Pizza
• Citrus
• Hamburgers
• Vanilla products including ice-cream
• Fermented food products

I've blown a positive breath sample and I believe it'due south a false reading. What do I do?

If yous have recorded a positive breath sample which yous believe to be wrong, information technology is suggested that you rinse your oral fissure with water before providing your retest sample after the temporary lockout catamenia ends. If you blow a reading below 0.02, y'all may accept confirmed your terminal test was a false positive and this will be reflected in your interlock reports. We also propose that you document such events, then you lot can provide details if reviewed.

After I start the engine, how do random/rolling retests work?

Afterward y'all pass the initial test and the engine starts running, the device volition continue to request breath samples randomly. The kickoff random retest will occur before long after starting the engine. Subsequently this the device will continue to request retests betwixt 15 – 60 minutes after the previous random retest has been passed.

When requesting a random retest, the unit of measurement will sound an warning and the display will read 'Accident' with a inaugural indicating how long you lot have to safely pull over and provide a breath sample.

Take note that the device will go along to request tests randomly and so long as the vehicle is running. Even if yous accept arrived at your destination, if the device asks for a jiff sample you must provide information technology. Turning off the vehicle volition exist considered a refused breath test and recorded as a violation. Do non get out your car running and unattended as y'all may miss a breath test and tape a violation.

If a random retest is failed or missed, the lights and horn will actuate to warn others that you are a potential route take chances. Information technology is recommended that yous pull over in a condom location and turn off the engine to cease the warning. This may put your vehicle into a temporary lockout. Afterward the lockout menses has concluded you will be required to provide a passing initial test to get-go the vehicle.

My car won't start and the Interlock Device reads 'LOCKOUT VIOLATION', what do I exercise?

This means that the vehicle is in permanent lockout and will not start. Permanent lockouts occur when: (1) your scheduled maintenance is seven days overdue OR (2) you take missed an unscheduled service which has been requested due to violations recorded by the device.

You must telephone call the Smart Start Interlocks Head Office (1300 256 900) to obtain an unlock code. This lawmaking will allow you to operate the vehicle for a specific fourth dimension period as per your relevant state regulations, during which you must bulldoze the vehicle to 1 of our agents for an unscheduled service. Unlock codes cost $55 each and can only be given out twice during any 1 service period.

The Interlock Device merely aborts during testing and I can't beginning my vehicle.

Most aborts are caused by improperly blowing into the device. If the trouble persists, the participant should telephone call Smart Start Interlocks Victoria (1300 256 900) for a solution.

What practise I need to know when having my nominated vehicle serviced/repaired?

Ensure that your mechanic is aware that an approved Booze Interlock Device is installed in the vehicle, and that disconnecting the bombardment for xx minutes or longer should be avoided as this volition exist recorded as a violation.

If you need to supervene upon your car battery or starter, keep a receipt for your battery purchase and continue the time between disconnecting the battery and reconnecting it to less than 20 minutes.

My battery has gone flat, is the Interlock Device the cause?

No. The Smart Start Interlock models have a low current draw of only 20mA, similar to that of the radio. Factors which cause the battery to get flat are the aforementioned regardless of whether you have an Interlock Device installed or not; an aging battery or faulty alternator. To keep your car battery topped up it is good do to drive your car at to the lowest degree two-3 days a week. With a properly functioning battery and alternator, and regular utilize of the vehicle, you should never have an issue with flat batteries.

What happens if I'thousand travelling interstate?

If travelling for an extended menstruum without your vehicle, ensure that you lot will not miss a scheduled service engagement, as this may cause your vehicle to be permanently locked out upon your return.

If you lot are planning to travel interstate for extended periods with your vehicle, you tin can arrange servicing at any of our service centres around the country. Check our Service Centre Locations while planning your trip.

Tin can other people drive my motorcar once an Interlock Device has been installed?

Anyone with a licence can bulldoze your vehicle but they must employ the Alcohol Interlock Device. If you are confident that the other driver is of practiced grapheme and has been trained in the use of the Interlock Device, they may bulldoze your vehicle. Proceed in listen that you are still legally responsible for all readings recorded by the device. If you have a camera installed, you may be able to dispute a recorded violation if the prototype taken clearly shows another person providing the breath sample.

Tin can I drive a vehicle other than my nominated vehicle?

Your interlock licence condition prevents yous from driving any vehicle without an alcohol Interlock Device installed.

Tin two drivers who both participate in the program employ the aforementioned vehicle?

If you are participating in the QLD Program, please refer to FAQ Queensland.
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For all other states, two drivers with the Interlock 'I' status on their licence should not use the aforementioned vehicle equally the Interlock Device just records data for a single participant. In this situation the drivers must use separate vehicles with their own split up Interlock Device if they both wish to participate in an interlock program at the same time.

What do I do if I drive a company vehicle?

You can have an Booze Interlock Device installed in a company vehicle provided that you have permission from the legal owners of the vehicle.

If you lot have any further questions delight do not hesitate to contact your local service agent or call 1300 256 900.

For afterward-hours back up please phone call 1300 256 900 option two.

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Source: https://www.smartstartinterlocks.com.au/frequently-asked-questions/faq-products

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